HNW Insurance Ops Specialist — VUL & Policy Servicing

MICHAEL PAGE (PERSONNEL) PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

MICHAEL PAGE (PERSONNEL) PTE. LTD. is recruiting for an insurance operations professional to support HNW clients with Variable Universal Life (VUL) products.

You will manage end-to-end servicing, coordinate with custodians and asset managers, and ensure regulatory compliance while driving efficiency and client service excellence. The role requires 4+ years in insurance or wealth management operations, with strong analytical and stakeholder management skills.

Qualifications

• 4+ years of experience in insurance operations, investment operations, custody operations, or wealth management operations.
• Exposure to Variable Universal Life (VUL), investment-linked products, or high-net-worth insurance business would be advantageous.
• Good understanding of investment administration, policy servicing, and operational controls within financial institutions.
• Familiarity with regulatory and compliance requirements applicable to insurance and investment operations.
• Strong analytical, problem-solving, and stakeholder management skills.
• Highly detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
• Strong commitment to service excellence and operational accuracy.

Responsibilities

• Manage end-to-end servicing and operational support for HNW insurance policies
• Coordinate with external custodians, asset managers, and internal stakeholders on investment-related transactions and operational inquiries
• Perform policy valuations, liquidity monitoring, and asset oversight activities
• Ensure operational processes comply with regulatory, governance, and internal control requirements
• Prepare accurate internal and regulatory reports within established timelines
• Maintain documentation, records, and operational procedures to support audit and risk management requirements
• Identify opportunities to enhance operational efficiency, customer experience, and service delivery models through process improvement initiatives

Skills

Analytical skills

Stakeholder management

Problem solving

Attention to detail

Service excellence

Education

Bachelor's in Banking

Bachelor's in Finance

Bachelor's in Business

Bachelor's in Insurance

Related discipline

Job description

MICHAEL PAGE (PERSONNEL) PTE. LTD. is recruiting for an insurance operations professional to support HNW clients with Variable Universal Life (VUL) products.

You will manage end-to-end servicing, coordinate with custodians and asset managers, and ensure regulatory compliance while driving efficiency and client service excellence. The role requires 4+ years in insurance or wealth management operations, with strong analytical and stakeholder management skills.