HNW Case Management Leader – End-to-End Orchestrator

Prudential; Singapore; Sur place; SGD 180 000 - 210 000; Plein temps

Résumé du poste

Prudential is seeking an experienced professional to orchestrate high-value insurance cases from submission to policy issuance, acting as the single point of accountability across distribution, underwriting, medical providers, reinsurers and internal stakeholders for HNW/UHNW cases.

The role emphasizes governance, risk & compliance, strong client service, and collaboration with global teams to maintain high standards of underwriting quality and regulatory adherence.

Qualifications

• Degree in related discipline.
• 10+ years in underwriting operations, case management and new business operations with HNW/complex experience preferred.
• Insurance qualifications (e.g. LOMA, ANZIIF) advantageous.

Responsabilités

• End-to-End Case Ownership: Manage complex HNW/UHNW cases from submission through policy issuance.
• Underwriting & Risk Coordination: Collaborate with underwriting, reinsurers and medical providers to ensure high-quality documentation.
• Stakeholder & Distributor Management: Provide white-glove service to top-tier agents and relationship managers.
• Advanced Case Management: Handle jumbo sums, multi-life structures, cross-border/residency-complex cases.
• Governance & Compliance: Ensure adherence to regulatory standards and maintain audit trails.

Connaissances

Stakeholder management

Communication skills

Attention to detail

Pressure handling

Judgement & escalation

Formation

Degree in related discipline

Description du poste

Prudential is seeking an experienced professional to orchestrate high-value insurance cases from submission to policy issuance, acting as the single point of accountability across distribution, underwriting, medical providers, reinsurers and internal stakeholders for HNW/UHNW cases.

The role emphasizes governance, risk & compliance, strong client service, and collaboration with global teams to maintain high standards of underwriting quality and regulatory adherence.