Dynamics 365 Technical Lead / Solution Architect

CORNERSTONE GLOBAL PARTNERS PTE. LTD.; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

Cornerstone Global Partners in Singapore is seeking an experienced Dynamics 365 Technical Lead / Solution Architect to lead the design, development, implementation, and technical delivery of Microsoft Dynamics 365 CRM and Power Platform solutions for enterprise clients.

You will guide onshore and offshore teams, define scalable CRM architectures, oversee integrations with SAP and other enterprise systems, and provide hands-on leadership, consulting, and knowledge transfer to ensure successful

Qualifications

• 10+ years of experience in Microsoft Dynamics CRM / Dynamics 365 with strong technical leadership.
• Strong hands-on experience with Microsoft Dynamics 365 CRM.
• Strong knowledge of Microsoft Power Platform, including Power Apps.
• Proven experience in CRM solution architecture, customization and system design.
• Experience designing and implementing CRM integrations with external enterprise systems.
• Experience with integration technologies such as Scribe, SSIS, APIs and custom development.
• Experience working with SAP integration or other complex enterprise systems is highly advantageous.
• Proven experience leading onshore and offshore technical teams.
• Excellent stakeholder management and communication skills.
• Experience working directly with clients in consulting, implementation or technical advisory environments.

Responsibilities

• Lead the technical design, development, implementation, and delivery of Microsoft Dynamics 365 CRM and Power Platform solutions.
• Lead and manage onshore and offshore technical teams to ensure successful project delivery and operational support.
• Design scalable CRM solutions aligned with business requirements, technical architecture, and Microsoft best practices.
• Work closely with clients and business stakeholders to understand requirements, conduct discovery sessions, and identify opportunities for process improvement.
• Provide technical and functional consulting on Dynamics 365 CRM and Power Platform.
• Perform CRM customization, including forms, screens, views, workflows, business processes, reports, and other CRM components.
• Design and implement integrations between Dynamics 365 and external enterprise systems, including SAP and other third-party applications.
• Develop and manage integration solutions using technologies such as Scribe, SSIS, APIs, and custom development.
• Provide technical leadership throughout the full project lifecycle, from requirements gathering and solution design through development, testing, deployment and production support.
• Review existing CRM environments and recommend improvements to system performance, architecture, automation, and maintainability.
• Ensure CRM solutions are aligned with organisational processes and support effective user adoption.
• Troubleshoot complex technical issues and provide guidance to development and support teams.
• Engage directly with clients, including participation in onsite workshops, project handovers, and technical discussions where required.
• Support knowledge transfer, technical documentation, team development and continuous improvement initiatives.
• Identify opportunities for automation and process optimisation to improve system performance and reduce defects.

Skills

Leadership

Client-facing communication

Problem solving

Stakeholder management

Technical ownership

Education

Microsoft Certified: Dynamics 365 / Power Platform Solution Architect

Power Platform Developer

Power Platform Fundamentals

Azure AI Fundamentals

Agentic AI Business Solutions Architect

Tools

Scribe

SSIS

APIs

SAP Integration

Power Platform

Job description

Dynamics 365 Technical Lead / Solution Architect

Job Summary

We are looking for an experienced Dynamics 365 Technical Lead / Solution Architect to lead the design, development, implementation, and technical delivery of Microsoft Dynamics 365 CRM and Power Platform solutions.

The ideal candidate will have extensive experience across Dynamics 365 CRM, Power Platform, CRM customisation, system integration, solution architecture, and technical project delivery, with the ability to work closely with both business stakeholders and technical teams.

Key Responsibilities

Lead the technical design, development, implementation, and delivery of Microsoft Dynamics 365 CRM and Power Platform solutions.

Lead and manage onshore and offshore technical teams to ensure successful project delivery and operational support.

Design scalable CRM solutions aligned with business requirements, technical architecture, and Microsoft best practices.

Work closely with clients and business stakeholders to understand requirements, conduct discovery sessions, and identify opportunities for process improvement.

Provide technical and functional consulting on Dynamics 365 CRM and Power Platform.

Perform CRM customisation, including forms, screens, views, workflows, business processes, reports, and other CRM components.

Design and implement integrations between Dynamics 365 and external enterprise systems, including SAP and other third-party applications.

Develop and manage integration solutions using technologies such as Scribe, SSIS, APIs, and custom development.

Provide technical leadership throughout the full project lifecycle, from requirements gathering and solution design through development, testing, deployment and production support.

Review existing CRM environments and recommend improvements to system performance, architecture, automation, and maintainability.

Ensure CRM solutions are aligned with organisational processes and support effective user adoption.

Troubleshoot complex technical issues and provide guidance to development and support teams.

Engage directly with clients, including participation in onsite workshops, project handovers, and technical discussions where required.

Support knowledge transfer, technical documentation, team development and continuous improvement initiatives.

Identify opportunities for automation and process optimisation to improve system performance and reduce defects.

Requirements

Minimum 10 years of experience in Microsoft Dynamics CRM / Dynamics 365, with strong experience in technical leadership and solution delivery.

Strong hands on experience with Microsoft Dynamics 365 CRM.

Strong knowledge of Microsoft Power Platform, including Power Apps and related capabilities.

Proven experience in CRM solution architecture, customisation and system design.

Strong experience designing and implementing CRM integrations with external enterprise systems.

Experience with integration technologies such as Scribe, SSIS, APIs and custom development.

Experience working with SAP integration or other complex enterprise systems is highly advantageous.

Proven experience leading onshore and offshore technical teams.

Strong understanding of CRM architecture, processes, user interfaces, workflows and reporting.

Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical stakeholders.

Experience working directly with clients in consulting, implementation or technical advisory environments.

Strong problem solving and analytical capabilities.

Ability to work independently while providing technical leadership to project teams.

Preferred Certifications

• Microsoft Certified: Dynamics 365 / Power Platform Solution Architect
• Microsoft Certified: Power Platform Developer
• Microsoft Certified: Power Platform Fundamentals
• Microsoft Certified: Azure AI Fundamentals
• Microsoft Certified: Agentic AI Business Solutions Architect

Key Technical Skills

Core Platform

• Microsoft Dynamics 365 CRM
• Microsoft Power Platform
• Power Apps
• CRM Solution Architecture

Development & Customization

• CRM Customisation
• Plugins
• Workflows
• Forms, Screens & Views
• Reports
• Custom Development

Integration

• Scribe
• SSIS
• API Integration
• SAP Integration
• Third-Party Enterprise Systems

Leadership

• Technical Team Leadership
• Onshore / Offshore Delivery
• Solution Design
• Client Consulting
• Technical Project Delivery
• Process Improvement

Key Attributes

• Strong technical leadership and ownership
• Client-facing consulting capability
• Ability to translate business requirements into technical solutions
• Strong understanding of CRM best practices
• Excellent communication and stakeholder management skills
• Hands on and solution oriented approach
• Strong focus on quality, performance, automation and continuous improvement

Cornerstone Global Partners (EA LicenseNumber: 19C9859) is an affirmative equal-opportunity employer and recruitmentfirm. We evaluate qualified applicants without regard to race, colour,religion, creed,gender, sexual orientation, gender identity, maritalstatus, national origin, age, veteran status, disability or any otherprotected class.

EA Registration Number: R22104742.