HealthTech IT Intern: CRM & Data Focus

Synapxe; Singapore; On-site; SGD 8,928 - 13,392; Part time

Job summary

Synapxe is offering an internship to contribute to powering a healthier Singapore. The role focuses on implementing and enhancing Microsoft Dynamics CRM, supporting operations through improved CRM, process automation, and data-driven insights.

The selected interns will assist in requirements gathering, workshop support, validation of business requirements, backlog maintenance, functional design, testing, data migration, training support, deployment validation, and PMM-aligned documentation.

Qualifications

• Currently pursuing a degree in a related discipline and in Year 2 or 3.
• Interest in IT Project Management and health tech.

Responsibilities

• Assist in requirements gathering & analysis for CRM implementation.
• Support workshops by scheduling sessions, capturing minutes, and tracking actions.
• Document and validate business requirements and user stories.
• Maintain RTM and product backlog.
• Participate in functional design & testing, and prepare FSD.
• Create and verify test cases and scripts; assist in defect logging and validation.
• Validate end-to-end system scenarios and data migration/integration.
• Support training materials and training sessions for users and admins.
• Support SIT/UAT testing, defect management, and testing closure artifacts.
• Assist in audit/compliance documentation andPMM adherence.

Skills

SDLC knowledge

UAT testing

SIT testing

Regression testing

Analytical skills

Problem solving

Interpersonal skills

Team player

Education

Undergrad Year 2/3 in Business AI/IS/CS/Engineering

Related discipline

Tools

MS Dynamics CRM

Job description

Synapxe is offering an internship to contribute to powering a healthier Singapore. The role focuses on implementing and enhancing Microsoft Dynamics CRM, supporting operations through improved CRM, process automation, and data-driven insights.

The selected interns will assist in requirements gathering, workshop support, validation of business requirements, backlog maintenance, functional design, testing, data migration, training support, deployment validation, and PMM-aligned documentation.