Healthcare Operations & Projects Leader

NHG Health; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Career development

Collaborative environment

Impactful work

Job summary

Tan Tock Seng Hospital in Singapore is seeking a proactive professional to provide and support project management, operations and administrative oversight in clinical operations, including planning and implementation of clinical services.

You will drive workflow improvements to enhance patient experience, optimise efficiency, ensure financial sustainability and improve operational outcomes across the hospital.

Qualifications

• Good Bachelor's degree in any discipline with at least 2 years of relevant experience.
• Candidates with prior experience in hospital clinical operations or healthcare administration will have an added advantage.
• Organised, meticulous individual with excellent command of written and spoken English, strong interpersonal skills and good project management skills.
• Ability to work in a team and build relationships with a diverse group of stakeholders at all levels.
• Self-motivated, enthusiastic about learning on the job and willing to go the extra mile to see things through.
• Proficient in Microsoft Office (Word, Excel, Powerpoint).
• Strong numerical proficiency and comfortable translating data into insights.

Responsibilities

• Support the implementation of hospital initiatives in alignment with national and cluster-level strategies and directives.
• Manage and support departmental projects, tracking progress, mitigating risks, and ensuring timely, on-budget delivery of objectives.
• Perform in-depth data quality reviews to detect, validate and flag anomalies for follow-up.
• Monitor key performance indicators as well as support analysis and reporting to inform decision-making processes.
• Manage procurement projects end-to-end, including coordinating across multiple stakeholders to gather required information, and develop justifications to secure funding approval.
• Collaborate across clinical and non-clinical teams to deliver patient-centric initiatives, operational strategies and sustainable care models.
• Develop and maintain management reports and documentation that provide insights into operational performance, project progress, and resource utilization to support strategic decision-making.
• Contribute to process improvements and maintain service quality standards to drive excellence in patient care.

Skills

Project management

Data analysis

Stakeholder management

Communication

Teamwork

Numerical proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Tan Tock Seng Hospital in Singapore is seeking a proactive professional to provide and support project management, operations and administrative oversight in clinical operations, including planning and implementation of clinical services.

You will drive workflow improvements to enhance patient experience, optimise efficiency, ensure financial sustainability and improve operational outcomes across the hospital.