Healthcare Logistics Program Lead

UPS; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

UPS is seeking a seasoned supply chain professional for a permanent role in Singapore. The role focuses on understanding customers’ supply chains, resolving issues, and driving improvements across regional and global operations.

You will lead data analysis, KPI reporting, and quarterly business reviews, while coordinating with customers and internal teams to ensure best practice execution. The position requires a Bachelor’s degree and 5+ years in logistics or healthcare operations.

Qualifications

• Bachelor’s degree in Supply Chain/Industrial Engineering/Healthcare related discipline.
• Minimum 5 years of relevant working experience in Supply Chain/Logistics/Healthcare industry.
• Excellent communication and negotiation skills.
• Able to manage and react quickly to unexpected situations.
• Able to work in a highly fast-paced environment.
• Able to multi-task and deliver results under pressure.
• Confident and able to collaborate and manage stakeholders of all levels.

Responsibilities

• Develop and maintain knowledge of customer's business and associated supply chain requirements.
• Act as an escalation point for customer for any issues and drive resolution/corrective action. Implement solutions to address and correct identified issues pro-actively.
• Implementation Project Management for product upgrades and initiatives.
• Data analysis and creation of customer reports.
• Prepare performance data/KPI reporting requirements for monthly and QBR meetings.
• Facilitate and attend customer monthly meetings and QBR’s.
• Conduct regular operations calls with key account stakeholders.
• Ensuring operational best practices are in line with customer requirements.
• Provide rate analysis when required.
• On-going systems support. Train staff and other service partners.
• Monitor operational SOP execution / compliance / quality.
• Demonstrate ability to manage multiple complex projects - prioritization, planning, scheduling, reporting and influencing.
• Ability to make data guided decisions to enable logistics services and optimize material planning.
• Work with systems analysts, software engineers & industrial engineers to automate key processes, fix gaps, build reporting capabilities.
• Other ad hoc tasks that may be assigned

Skills

Communication

Negotiation

Stakeholder management

Multi-tasking

Education

Bachelor’s degree in Supply Chain/Industrial Engineering/Healthcare

Job description

UPS is seeking a seasoned supply chain professional for a permanent role in Singapore. The role focuses on understanding customers’ supply chains, resolving issues, and driving improvements across regional and global operations.

You will lead data analysis, KPI reporting, and quarterly business reviews, while coordinating with customers and internal teams to ensure best practice execution. The position requires a Bachelor’s degree and 5+ years in logistics or healthcare operations.