Head of Total Rewards, Performance & Payroll Strategy

Communicable Diseases Agency; Singapore; On-site; SGD 130,000 - 180,000; Full time

Job summary

Communicable Diseases Agency is seeking a Manager/Senior Manager Total Rewards, Performance Management & Payroll to shape and deliver people policies across rewards, payroll and organisation design. You will partner with senior leaders to translate policy intent into practical HR solutions, leveraging data and Workday to drive governance and continuous improvement.

You will lead end-to-end policy development, manage payroll operations, oversee organisation design, and provide insights to support

Qualifications

• A tertiary qualification in Human Resources, Business Administration, Public Policy, Economics, Finance, Data Analytics, or a related discipline.
• At least 4–7 years of relevant experience in policy development, HR, corporate planning, strategy, compensation and benefits, organisation design, finance, workforce planning, or related functions.
• Experience in the Singapore Public Service or a large, complex organisation will be an advantage.
• Demonstrated ability to design, review and implement policies and frameworks, while balancing strategic objectives with operational feasibility.
• Strong analytical and numerical skills, with the ability to interpret complex data, identify trends and translate insights into practical recommendations.
• Comfortable working with large datasets and HR systems (e.g. Workday), with experience in data analysis, reporting and ensuring data integrity across multiple systems.
• Strong project management and stakeholder engagement skills, with the ability to collaborate effectively across different functions, seniority levels, agencies and external vendors.
• Meticulous, resourceful and solutions‑oriented, with strong judgement, attention to detail and the ability to manage multiple priorities in a fast‑paced environment.
• A continuous improvement mindset, with the ability to review processes, leverage technology and drive operational excellence.

Responsibilities

• Lead end-to-end policy development and governance across HR domains, including performance management, total rewards, payroll and organisation design - from policy formulation and implementation to governance, continuous review and process improvement.
• Drive performance management frameworks and processes, including the annual appraisal cycle, performance calibration, promotion exercises, performance improvement processes and related policy reviews, ensuring alignment with organisational objectives and Public Service guidelines.
• Develop and administer total rewards strategies and programmes, including scheme of service, salary structures, compensation and benefits, bonuses, allowances and leave policies, to ensure market competitiveness, internal equity and sound governance.
• Oversee payroll governance and operations, including payroll validation, monthly payroll processing, billing and reconciliation, vendor management, resolution of complex payroll matters, and compliance with statutory and organisational requirements while safeguarding the confidentiality of employee information.
• Lead organisation design and job evaluation initiatives, including organisational restructuring, redesignation exercises, establishment reviews and job evaluation, to ensure organisational structures remain fit for purpose and aligned with workforce and business needs.
• Leverage HR analytics and workforce insights to evaluate the effectiveness of people policies and programmes, identify trends, conduct benchmarking and provide evidence‑based recommendations to support strategic HR and management decision‑making.
• Partner internal and external stakeholders to optimise HR systems and digital solutions (including Workday), drive system enhancements, ensure data integrity, and support the successful implementation of HR initiatives and process improvements.
• Build strong partnerships with senior management, divisions, government agencies and external vendors to provide strategic HR advice, manage cross‑functional projects and drive successful implementation of people initiatives.
• Undertake other duties and projects as assigned to support organisational and Human Resource Division priorities.

Skills

Policy development

Data analytics

HR analytics

Workday

Stakeholder management

Project management

Performance management

Payroll administration

Organisation design

Attention to detail

Education

Bachelor's degree in HR/Business/Public Policy/Data Analytics

Tools

Workday

Job description

Communicable Diseases Agency is seeking a Manager/Senior Manager Total Rewards, Performance Management & Payroll to shape and deliver people policies across rewards, payroll and organisation design. You will partner with senior leaders to translate policy intent into practical HR solutions, leveraging data and Workday to drive governance and continuous improvement.

You will lead end-to-end policy development, manage payroll operations, oversee organisation design, and provide insights to support