Head of Rider Fleet & Experience

Delivery Hero; Singapore; On-site; SGD 180,000 - 250,000; Full time

Job summary

foodpanda Singapore is seeking a Head of Fleet Management to lead Rider Supply, Rider Experience and Rider Compliance. You will own the fleet strategy, drive scalability, and ensure operational health while partnering with Logistics, Product, Finance and Legal to deliver growth.

The role combines leadership with hands-on involvement, setting direction, developing the team, and maintaining performance standards in a fast-paced environment.

Qualifications

• Experienced leader with large, diverse teams
• 7+ years in operations management
• Data-driven decision making and problem solving
• Strategic thinker with cross-functional influence

Responsibilities

• Define and execute fleet strategy across Rider Supply, Rider Experience and Rider Compliance
• Lead and develop the Fleet Management team with clear KPIs
• Ensure scalable, governance-aligned rider operations and risk management
• Collaborate with Legal, Public Affairs and Product to translate changes into processes

Skills

Leadership

Operational rigor

Speed/Agility

Stakeholder management

Job description

foodpanda Singapore is seeking a Head of Fleet Management to lead Rider Supply, Rider Experience and Rider Compliance. You will own the fleet strategy, drive scalability, and ensure operational health while partnering with Logistics, Product, Finance and Legal to deliver growth.

The role combines leadership with hands-on involvement, setting direction, developing the team, and maintaining performance standards in a fast-paced environment.