Head of IT (Logistics/ Regional) - JL18

trust recruit pte. ltd.; Singapore; Sur place; SGD 180 000 - 240 000; Plein temps

Résumé du poste

trust recruit pte. ltd.

Singapore seeks an experienced IT leader to develop, prioritise and deliver the Company IT project roadmap for Freight Forwarding and Contract Logistics, aligned with business priorities and global corporate policies. You will lead end-to-end IT project delivery, including scope, requirements, design, implementation planning, budgeting, risk management, testing and post-implementation review, while guiding AI adoption and ensuring cybersecurity, data protection and

Qualifications

• Proven track record leading IT projects in logistics environments.
• Experience with freight forwarding/contract logistics workflows and systems.
• Ability to translate business needs into IT solutions and drive adoption.

Responsabilités

• Develop, prioritise, and deliver the IT project roadmap for Freight Forwarding and Contract Logistics.
• Lead end-to-end IT project delivery including scope, requirements, design, implementation, and post-implementation review.
• Guide AI journey by identifying practical use cases and ensuring responsible implementation.

Connaissances

IT project leadership

Logistics domain knowledge

Stakeholder management

Cybersecurity awareness

Outils

CargoWise

Salesforce

BI dashboards

ERP integration

Description du poste

Responsibilities

• Develop, priorities, and deliver the Company IT project roadmap for Freight Forwarding and Contract Logistics, aligned with business priorities, operational needs, customer requirements, measurable improvement targets, and global corporate policies.
• Lead end-to-end IT project delivery, including scope definition, business requirements, solution design, implementation planning, budget control, risk management, testing, deployment, and post-implementation review.
• Guide the organization's AI journey by identifying practical use cases, supporting adoption, and ensuring responsible implementation across the business.
• Identify and drive continuous improvement opportunities across freight forwarding, warehousing, transport, billing, customer service, reporting, and administrative workflows through system enhancements, automation, integration, and process redesign.
• Lead the implementation, optimisation, and continuous improvement of core logistics platforms, including CargoWise, warehouse management systems, Salesforce, customer portals, integration platforms, reporting tools, and related operational applications.
• Translate operational and commercial requirements into practical IT solutions that improve productivity, data accuracy, customer visibility, compliance, billing efficiency, user experience, and service reliability.
• Establish project governance disciplines, including project charters, milestone tracking, issue logs, steering updates, change control, stakeholder sign-off, benefits tracking, and lessons learned.
• Build strong working relationships with Freight Forwarding, Contract Logistics, Commercial, Finance, HR, Quality, and regional teams to support project adoption and standardised ways of working.
• Manage IT vendors, system integrators, and external service providers involved in project delivery, including scope control, delivery quality, cost management, issue escalation, and accountability for outcomes.
• Ensure IT projects and improvements are delivered with appropriate cybersecurity, data protection, access control, disaster recovery, and business continuity considerations.
• Coach, guide, and develop IT team members to strengthen project delivery capability, accountability, business engagement, and a continuous improvement mindset.

Experience

• Minimum of 12 years’ relevant IT experience, including at least 5 years leading IT projects, system implementations, business process improvement, or regional IT transformation initiatives.
• Experience supporting freight forwarding, contract logistics, supply chain, transportation, warehousing, or related operational environments is strongly preferred.
• Strong understanding of freight forwarding and contract logistics processes, including operational workflows, customer visibility, billing, compliance, warehouse operations, and transport interfaces.
• Proven track record of delivering IT projects that improve operational productivity, data accuracy, customer visibility, system adoption, cost efficiency, or service reliability.
• Experience implementing, enhancing, or integrating logistics systems such as CargoWise, warehouse management systems, Salesforce, customer portals, BI dashboards, integration platforms, or operational automation tools would be advantageous.