Head of HNW Client Experience & Brand Strategy

Singlife

Singapore

On-site

SGD 180,000 - 240,000

Full time

5 days ago

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Job summary

Singlife is seeking a senior leader to shape the High Net Worth client experience, strengthen brand positioning, and deliver premium client journeys across channels. You will design engagement programmes, partner with marketing, and manage exclusive events with brokers and distribution partners to maintain Singlife HNW’s market leadership.

Ideal candidates bring 8–12 years in private wealth engagement, a track record of measurable outcomes, and strong stakeholder management skills, with a degree

Qualifications

8–12 years' experience in HNW or private wealth client engagement within financial institutions.
Track record of connecting engagement programmes to measurable business outcomes.
Strong understanding of HNW client expectations and relationship management.
Experience managing agencies, sponsorships, partnerships, and marketing budgets.

Responsibilities

Define and execute the HNW client experience strategy aligned with business objectives.
Design differentiated client journeys tailored to the high-net-worth segment.
Establish service standards and engagement frameworks that support a premium proposition.
Monitor client feedback and identify opportunities to improve experience outcomes.

Skills

Client engagement

Wealth management

Brand management

Event planning

Analytics

Stakeholder management

Partnerships

Education

Bachelor's degree in Marketing/Business/Communications/Hospitality

Job description

Ideal candidates bring 8–12 years in private wealth engagement, a track record of measurable outcomes, and strong stakeholder management skills, with a degree

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