Head of Field Operations & Network Scaling

Ecoworks; Singapore; Hybrid; SGD 78,000 - 123,000; Full time

Job summary

Ecoworks builds reuse infrastructure and is transforming delivery to reduce single-use packaging. We’re expanding a network of refill stations and seek a hands-on operations professional to own field execution across island-wide sites.

You will oversee station operations, manage crews and contractors, and optimize stock, uptime, and performance reporting as the network scales from tens to hundreds of stations. This role offers ownership and growth potential.

Qualifications

• Class 3/3A driver’s license (Singapore) is required.
• Hands-on background in field servicing, facilities, logistics, or a related discipline.
• Experience managing people or contractors in a field environment.
• Comfortable with physical work and regular island-wide travel.
• Bonus: experience with electrical/electronics, plumbing, or dispensing systems.

Responsibilities

• Oversee daily refill and maintenance operations across all active stations.
• Manage refill crew, part-time contractors, and logistics vendors.
• Build and enforce servicing standards and schedules.
• Source and close new station placements: residential estates, commercial properties, community spaces.
• Navigate approval processes with town councils, property managers, and relevant authorities.
• Manage stock levels, restocking cadence, and inbound/outbound logistics.
• Reduce station downtime caused by supply gaps.
• Build the operational playbook as the network scales from tens to hundreds of stations.
• Report on station performance, uptime, and utilisation.

Skills

Driver's license (Class 3/3A)

Field operations experience

People/contractor management

Physical work readiness

Travel flexibility

Job description

Ecoworks builds reuse infrastructure and is transforming delivery to reduce single-use packaging. We’re expanding a network of refill stations and seek a hands-on operations professional to own field execution across island-wide sites.

You will oversee station operations, manage crews and contractors, and optimize stock, uptime, and performance reporting as the network scales from tens to hundreds of stations. This role offers ownership and growth potential.