Head of Behavioral Insights & Design for Public Policy

Ministry of Manpower; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

The Ministry of Manpower (MOM) invites an exceptional officer to join Co-Lab, a multi-disciplinary team creating human-centric and data-driven policies using BI and design thinking. You will help analyse stakeholder behaviors, prototype and test solutions, and drive public sector transformation.

As MOM’s BI/DT practitioner, you’ll design research plans, facilitate strategic discussions, and collaborate with analytics, design, and technology teams to deliver impactful manpower policies and

Qualifications

• Background and experience in behavioural economics, psychology, design or related disciplines would be an added advantage.
• PwDs are welcomed to apply.

Responsibilities

• Research & Facilitation: Guide and facilitate high-level strategic discussions to identify and address complex business challenges, helping stakeholders define clear priorities and actionable outcomes.
• Stakeholder Management & Collaboration: Build and maintain strong relationships with key stakeholders, advocate and guide eventual implementation of proposed solutions; Partner with Business Analytics team to understand MOMers’ and users’ behaviours; Work closely with Design, Tech & Experiences team to apply a product-centric lens to enable effective development of human-centric tech solutions.
• Project Management: Manage project timelines and resources independently
• Capability Building & Knowledge Sharing: Implement, and contribute to the development of, capability development strategies and training programmes; Raise awareness, train and guide divisions/departments to apply BI/DT methods; Conduct sharing sessions on Behavioural Insights and Design team’s work to MOMers, local and international government agencies, as well as public and private sector practitioners

Skills

Data analytics

Behavioural insights

Design thinking

Research

Facilitation

Stakeholder management

Project management

Interpersonal skills

Job description

The Ministry of Manpower (MOM) invites an exceptional officer to join Co-Lab, a multi-disciplinary team creating human-centric and data-driven policies using BI and design thinking. You will help analyse stakeholder behaviors, prototype and test solutions, and drive public sector transformation.

As MOM’s BI/DT practitioner, you’ll design research plans, facilitate strategic discussions, and collaborate with analytics, design, and technology teams to deliver impactful manpower policies and