Head of Account Management – Restaurant Partnerships

Tech Sales Jobs; Singapore; Sur place; SGD 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health and dental coverage

Generous food perks

International mobility options

Résumé du poste

foodpanda, part of the Delivery Hero Group, is seeking a Lead, Account Management in Singapore to guide a focused AM team serving restaurant partners. You will mentor, coach, and advocate for merchants, driving growth and mutual value across JBPs, campaigns, and pricing strategies.

The role sits at the heart of the commercial engine, requiring hands-on leadership, stakeholder management, and a passion for food and hospitality to elevate partner success.

Qualifications

• 4-8 years in commercial account management or merchant partnerships.
• Genuine passion for Food & Hospitality.
• Strong relationship-building and negotiation skills.
• Leadership with coaching mindset.
• Analytical, data-driven decision making.
• Agility to thrive in a fast-paced environment.

Responsabilités

• Lead, mentor, and support a team of Account Managers, driving high performance.
• Set, track, and review KPIs (portfolio GMV, revenue growth, retention, campaign adoption).
• Develop talent through regular coaching, onboarding, and escalation handling.
• Build authentic relationships with restaurant owners and decision-makers.
• Lead partner discussions on promotions, POS integrations, commissions, and renewals.
• Drive JBPs, data-driven advisories, and merchant profitability.

Connaissances

Experience

Food & Hospitality

Negotiation

Leadership

Analytics

Agility

Outils

Looker

Excel

Salesforce

Description du poste

foodpanda, part of the Delivery Hero Group, is seeking a Lead, Account Management in Singapore to guide a focused AM team serving restaurant partners. You will mentor, coach, and advocate for merchants, driving growth and mutual value across JBPs, campaigns, and pricing strategies.

The role sits at the heart of the commercial engine, requiring hands-on leadership, stakeholder management, and a passion for food and hospitality to elevate partner success.