Gym Front Desk & Member Experience - Commission + Free Access

PLATINUM FITNESS SG PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Part time

Benefits offered by this job

Complimentary gym access

Corporate discounts

Sales commission

Job summary

Platinum Fitness SG PTE. LTD. is seeking motivated individuals to deliver high-quality customer service and support the safe operation of gym facilities. The role involves managing front desk duties, memberships, and inquiries across CBD outlets with a focus on professionalism and safety.

Ideal candidates are punctual, personable, and able to commit to at least 3 shifts of 5–7 hours weekly between 8am–8pm for a minimum of 6 months, across 2 outlets. First-aid certification is a plus.

Qualifications

• Prior customer service experience required.
• First-Aid certified preferred.

Responsibilities

• Manage the front desk operations of the assigned gym outlet, including membership registration and handling enquiries in person, via phone, and through digital channels.
• Utilise required digital tools and platforms effectively.
• Demonstrate integrity and adhere to operational policies and guidelines.
• Respond to customer and stakeholder needs in a timely, professional manner.
• Ensure proper handover and takeover procedures before and after each shift.
• Report to the Studio Manager(s) and COO for issues encountered during shift.

Skills

Customer service

Communication

Interpersonal skills

Problem-solving

Time management

Tools

POS system

Job description

Platinum Fitness SG PTE. LTD. is seeking motivated individuals to deliver high-quality customer service and support the safe operation of gym facilities. The role involves managing front desk duties, memberships, and inquiries across CBD outlets with a focus on professionalism and safety.

Ideal candidates are punctual, personable, and able to commit to at least 3 shifts of 5–7 hours weekly between 8am–8pm for a minimum of 6 months, across 2 outlets. First-aid certification is a plus.