Guest Services & Housekeeping Coordinator (Permanent)

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 18,280 - 21,895; Full time

Job summary

A prominent recruitment agency in Singapore is seeking individuals for a permanent position focused on customer service in the hospitality sector. The ideal candidate will have a diploma in hospitality and tourism management along with excellent communication and interpersonal skills. Responsibilities include assisting customers, ensuring service excellence, and handling guest concerns. Housekeeping experience is preferred, and candidates should be able to work effectively in teams and remain calm under pressure.

Qualifications

• Previous housekeeping experience is an asset.
• Highly responsible and reliable.
• Ability to focus attention on guest needs.

Responsibilities

• Aid customer service over various platforms.
• Carry out operations for service excellence.
• Communicate well at the workplace.
• Develop personal effectiveness.
• Provide related housekeeping services.
• Solve problems at the operations level.
• Take care of guest concerns.
• Use basic computer functions.
• Work in teams.

Skills

Excellent communication skills

Strong interpersonal skills

Problem-solving abilities

Organizational skills

Ability to work in teams

Education

Diploma in hospitality and tourism management

Job description

A prominent recruitment agency in Singapore is seeking individuals for a permanent position focused on customer service in the hospitality sector. The ideal candidate will have a diploma in hospitality and tourism management along with excellent communication and interpersonal skills. Responsibilities include assisting customers, ensuring service excellence, and handling guest concerns. Housekeeping experience is preferred, and candidates should be able to work effectively in teams and remain calm under pressure.