Guest Services & Bellhop: Elevate Guest Experiences

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 8,900 - 13,000; Full time

Job summary

Marina Bay Sands in Singapore is offering an internship within Guest Services where you will assist guests, manage luggage, and support the daily operations to ensure a flawless arrival and departure experience.

You will work closely with Bell Captains and Supervisors, learn property management systems like OPERA, and develop strong customer service, organization, and teamwork skills in a iconic resort environment.

Qualifications

• Must be a full-time matriculated student.
• Internship contributes to school graduation requirements.
• Strong customer service mindset and attention to details.

Responsibilities

• Assist guests with inquiries and requests to ensure a seamless experience.
• Prepare workstation at start of shift and maintain materials.
• Handle luggage and assist with arrivals, departures, and storage needs.
• Maintain cleanliness and organization of luggage areas and trolleys.
• Coordinate with departments to support guest services and safety policies.

Skills

Customer service

Attention to detail

Team player

Proactive attitude

Education

Matriculated student (full-time)

Tools

Microsoft Office

Job description

Marina Bay Sands in Singapore is offering an internship within Guest Services where you will assist guests, manage luggage, and support the daily operations to ensure a flawless arrival and departure experience.

You will work closely with Bell Captains and Supervisors, learn property management systems like OPERA, and develop strong customer service, organization, and teamwork skills in a iconic resort environment.