Guest Safety & Loss Prevention Lead

SXC; Singapore; On-site; SGD 42,000 - 66,000; Full time

Benefits offered by this job

Discounted room rates

Medical & dental insurance

Complimentary meals

Annual leave & AWS/bonuses

Job summary

SXC in Singapore is seeking a Loss Prevention Supervisor to safeguard guests, employees, and property. You will patrol all areas, secure rooms, run hazard inspections, monitor CCTV and alarm systems, and respond to incidents with urgency.

You will support guests and staff, handle interruptions professionally, and communicate clearly in person, in writing, and by phone. You will train and coach team members, uphold fair treatment, and ensure compliance with safety policies.

Qualifications

• Related work experience: at least 2 years.
• Supervisory experience: at least 1 year.
• License or Certification: Possess valid security license, first aider certified.

Responsibilities

• Patrol all areas of the property to maintain safety and security.
• Secure guest rooms and assist guests with room access.
• Monitor CCTV cameras, alarm systems and control access to restricted areas.
• Perform emergency drills and respond to incidents promptly.
• Investigate incidents and complete accurate reports.
• Escort unwelcome persons from the property.
• Handle guest interruptions, complaints and safety concerns professionally.
• Support management in training, motivating and coaching team members.

Skills

Guest service

Safety awareness

Emergency response

Education

Security license

Tools

CCTV monitoring

Alarm systems

Job description

SXC in Singapore is seeking a Loss Prevention Supervisor to safeguard guests, employees, and property. You will patrol all areas, secure rooms, run hazard inspections, monitor CCTV and alarm systems, and respond to incidents with urgency.

You will support guests and staff, handle interruptions professionally, and communicate clearly in person, in writing, and by phone. You will train and coach team members, uphold fair treatment, and ensure compliance with safety policies.