Guest Room Operations Coordinator

Mondrian; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

Mondrian Singapore invites applications for a Room Controller to coordinate and monitor room status, assignments, and housekeeping priorities, ensuring timely cleaning, inspection, and release of rooms. This role acts as the liaison between Housekeeping, Front Office and Engineering to support smooth daily operations and an excellent guest experience.

Key responsibilities include monitoring occupancy and room status, assigning rooms to attendants, tracking progress, and communicating with Front

Qualifications

• Experience in hotel operations or related hospitality roles.
• Strong coordination and communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Attention to detail in room status and housekeeping tasks.
• Familiarity with hotel PMS systems is a plus.

Responsibilities

• Monitor occupancy, arrivals, departures, stayovers and room status.
• Coordinate room cleaning priorities based on arrivals and VIPs.
• Assign rooms to Room Attendants based on occupancy and manpower.
• Track room cleaning progress and update room status in the system.
• Coordinate with Front Office and Engineering on room readiness and defects.
• Support with daily reports and handovers during peak periods.

Skills

Coordination

Organization

Communication

Multitasking

Attention to detail

Tools

PMS

Job description

Mondrian Singapore invites applications for a Room Controller to coordinate and monitor room status, assignments, and housekeeping priorities, ensuring timely cleaning, inspection, and release of rooms. This role acts as the liaison between Housekeeping, Front Office and Engineering to support smooth daily operations and an excellent guest experience.

Key responsibilities include monitoring occupancy and room status, assigning rooms to attendants, tracking progress, and communicating with Front