Hospitality Room Controller & Coordinator

Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Marina Bay Sands Pte Ltd is seeking a housekeeping professional to support daily room operations and reporting. You will coordinate with room controllers, supervisors and facilities to ensure timely room readiness and accuracy of status updates.

Strong English communication and a customer-friendly attitude are essential for frontline interactions with guests. The role requires flexibility to work rotating shifts, weekends and public holidays, and prior housekeeping experience is preferred for

Qualifications

• Minimum 1 year Housekeeping Operations experience.
• Good command of spoken and written English.
• Ability to give clear instructions over the phone.
• Ensure proper use of equipment, facilities and materials.
• Minimum secondary school graduate.

Responsibilities

• Forward and receive information pertaining to the department.
• Receive, record and distribute various reports and information.
• Prepare assignments for morning and evening room attendants.
• Prepare daily housekeeping reports.
• Coordinate with room controllers for unassigned or rushed rooms.
• Monitor room status and assist with defects and reassignments.

Skills

Hospitality experience

Customer service

English communication

Team interaction

Professional grooming

Education

Secondary education

Tools

Maximo

FCS

Job description

Marina Bay Sands Pte Ltd is seeking a housekeeping professional to support daily room operations and reporting. You will coordinate with room controllers, supervisors and facilities to ensure timely room readiness and accuracy of status updates.

Strong English communication and a customer-friendly attitude are essential for frontline interactions with guests. The role requires flexibility to work rotating shifts, weekends and public holidays, and prior housekeeping experience is preferred for