Guest Relation Host (up to $3200)

ACID BAR PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Overtime provided.

Staff meals provided.

Transportation provided for late night

Monthly incentive of $600 with terms

Dental & Medical benefit (up to $700)

Sign-on bonus at 3 months and 6 months

Performance bonus

Annual Increment.

Annual leave up to 21 days

Staff discounts

Job summary

ACID BAR PTE. LTD. in Singapore invites a customer-focused team member to assist daily bar operations, welcoming guests, handling reservations, and promoting food and beverages in a lively bar environment.

You will contribute to smooth service delivery, work from the Heart of town near Somerset MRT, and enjoy overtime, staff meals, late-shift transport, monthly incentives, medical benefits, sign-on bonuses, performance rewards, and generous annual leave.

Qualifications

• Demonstrated experience in guest relations or customer service roles.
• Previous work experience in a bar or hospitality environment is preferred.

Responsibilities

• Greet and welcome customers promptly upon arrival.
• Verify and manage reservations and tables.
• Record and monitor the number of customers and reservations.
• Promote food and beverages and communicate current promotions.
• Deliver attentive hospitality to enhance satisfaction.
• Support the team with ad hoc tasks to maintain smooth bar operations.

Skills

Customer service

Job description

Company Overview

ACID BAR PTE. LTD. has been operating for 16 years at Emerald Hill near Orchard Road, offering two seating areas: alfresco for people-watching and an intimate indoor live music ambiance.

Job Summary

You will assist in daily bar operations by welcoming customers, managing reservations, promoting food and beverages, and supporting smooth service delivery in a lively bar environment.

Responsibilities

• Greet and welcome customers promptly upon arrival to create a positive first impression
• Verify and prepare reservations and tables to ensure readiness for guests
• Record and monitor the number of customers and reservations accurately for operational planning
• Communicate current promotions and actively promote food and beverage offerings to customers
• Deliver attentive hospitality to enhance customer satisfaction throughout their visit
• Support the team by completing assigned ad hoc tasks to maintain smooth bar operations

Required competencies and certifications

Demonstrated experience in guest relations or customer service roles to handle customer interactions effectively

Preferred competencies and qualifications

Previous work experience in a bar or hospitality environment is preferred to adapt quickly to the role

Other Information

Location: Heart of town, 1 minute from Somerset MRT

Benefits

• Overtime provided.
• Staff meals provided.
• Transportation provided for late night shift.
• Monthly incentive of $600 with terms and conditions applied.
• Dental & Medical benefit (up to $700 per calendar year).
• Sign-on bonus at 3 months and 6 months (up to $600), subject to confirmation.
• Performance bonus and Annual Increment.
• Annual leave plus company leave up to 21days.
• Attractive staff discounts at retail and F&B.