Guest Relation Executive (Sky Dining, Bar & Lounge) - 5 days, Fulltime

STAFFKING PTE LTD; Singapore; On-site; SGD 37,000 - 39,000; Full time

Benefits offered by this job

Yearly Bonus

Company transport for night shifts

Job summary

STAFFKING PTE LTD is seeking a full-time hospitality host for a rooftop restaurant and bar near City Hall. You will welcome guests, manage reservations, and deliver an excellent customer experience across a 44-hour week with 5 days of work, including late-night shifts starting as early as 11 AM and ending as late as 4 AM.

You will coordinate VIP bookings, table allocations, promote events, upsell premium packages, and work with floor staff to ensure smooth daily operations while contributing to

Qualifications

• Prior hospitality, nightclub, or premium F&B experience preferred.
• Comfortable with late-night shifts, weekends and public holidays.
• Able to work in a fast-paced restaurant and bar environment.
• Available to commence work at short notice.

Responsibilities

• Welcome guests, manage reservations, and deliver an excellent customer experience.
• Coordinated VIP bookings, table allocations, and bottle service arrangements.
• Built and maintained strong relationships with regular and VIP guests.
• Promoted events, upsold premium tables and packages, and supported revenue growth.
• Coordinate with floor staff, bar teams, and security to ensure smooth daily operations.
• Handled guest feedback and complaints professionally while ensuring compliance with company service standards and policies.
• Support daily guest relations activities and enhance the overall dining and nightlife experience.

Skills

Customer service

Hospitality experience

VIP guest service

Upselling

Job description

Summary

• Salary: $3,300-$3,500

• Working Days: 5 days, 44 hours per week (including weekends)

• Working Hours: Shift-based (earliest start: 11 AM; latest end: 4 AM)

• Benefits: Yearly Bonus + Company Transport for Night Shifts

• Industry: Rooftop restaurant and bar, at 6th floor

• Location: City Hall MRT (Short Walking Distance)

• Employment Type: Full-Time
  

Job Responsibilities

• Welcome guests, manage reservations, and deliver an excellent customer experience.

• Coordinated VIP bookings, table allocations, and bottle service arrangements.

• Built and maintained strong relationships with regular and VIP guests.

• Promoted events, upsold premium tables and packages, and supported revenue growth.

• Coordinate with floor staff, bar teams, and security to ensure smooth daily operations.

• Handled guest feedback and complaints professionally while ensuring compliance with company service standards and policies.

• Support daily guest relations activities and enhance the overall dining and nightlife experience.

Requirements

• Prior experience in hospitality, nightclub, or premium F&B environments is preferred.

• Comfortable working late-night shifts, weekends, and public holidays.

• Able to work in a fast-paced restaurant and bar environment.

• Able to commence work at short notice.