Guest Experience Specialist

Manna Pot Catering; Singapore; On-site; SGD 29,000 - 51,000; Full time

Job summary

Manna Pot Catering in Singapore is seeking a restaurant service professional to ensure an impeccable guest experience and smooth service throughout each shift. You will coordinate with front-of-house and kitchen teams to maintain high hospitality standards in a fast-paced environment.

Responsibilities include handling POS and reservations systems, opening/closing duties, and keeping the dining area clean, stocked, and compliant with health and sanitation regulations.

Responsibilities

• Ensure impeccable customer experience for all guests.
• Ensure smooth execution of restaurant service.
• Coordinate communication between Front of House and Back of House teams.
• Operate the POS and reservations software systems.
• Perform opening and closing duties as required.
• Address customer needs, comments and complaints.
• Keep items and display cases stocked, attractive and clean.
• Set up workstations before the shift begins.
• Maintain cleanliness and housekeeping of the restaurant.
• Strictly comply with health and sanitation regulations.

Tools

POS software

Reservations software

Job description

Manna Pot Catering in Singapore is seeking a restaurant service professional to ensure an impeccable guest experience and smooth service throughout each shift. You will coordinate with front-of-house and kitchen teams to maintain high hospitality standards in a fast-paced environment.

Responsibilities include handling POS and reservations systems, opening/closing duties, and keeping the dining area clean, stocked, and compliant with health and sanitation regulations.