Guest Experience & Restaurant Operations Manager

HALO CONCEPTS PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Benefits offered by this job

Birthday treats

Performance rewards

Well-being benefits

Uniforms provided

Night transport

Career growth opportunities

Education support

Employee assistance program

Job summary

Violet Oon Inc Pte Singapore is seeking a Restaurant Manager to oversee dining experiences from arrival to departure, ensuring guest satisfaction and compliance with safety and sanitation standards. The role emphasizes leadership, staff development, and financial performance.

You will manage operations, control costs, mentor team, and coordinate with kitchen and service staff to deliver high service standards and memorable guest experiences in a fast-paced setting.

Qualifications

• Experience managing dining operations and staff.
• Ability to meet guest expectations and maintain service standards.
• Familiarity with safety and sanitation regulations.
• Excellent communication and leadership skills.
• Strong budgeting and cost-control abilities.

Responsibilities

• Control labour costs and monitor operating expenses to meet budget.
• Lead staff, provide daily briefings, and coach the team.
• Ensure service standards, guest engagement and timely issue resolution.
• Coordinate with kitchen and service teams for group bookings and smooth service.
• Prepare and review sales reports and attendance records.

Skills

Leadership

Staff management

Customer service

Cost control

Sales

Training

Communication

Team player

Job description

Violet Oon Inc Pte Singapore is seeking a Restaurant Manager to oversee dining experiences from arrival to departure, ensuring guest satisfaction and compliance with safety and sanitation standards. The role emphasizes leadership, staff development, and financial performance.

You will manage operations, control costs, mentor team, and coordinate with kitchen and service staff to deliver high service standards and memorable guest experiences in a fast-paced setting.