Guest Experience & Operations Associate

CHARMING GARDEN (ASIA PACIFIC) PTE. LTD.; Singapore; Presencial; SGD 24 000 - 36 000; Tempo integral

Resumo da oferta

CHARMING GARDEN (ASIA PACIFIC) PTE. LTD. is seeking a guest-focused team member to support daily restaurant operations and maintain a welcoming environment. You will handle inquiries, resolve issues, and ensure promotions are communicated effectively.

The role requires a friendly attitude, teamwork, and the ability to work weekends and public holidays in a fast-paced F&B setting. Join us to enhance guest satisfaction and revenue generation.

Qualificações

• Prior experience in a similar role preferred.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate working in F&B industry.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.

Responsabilidades

• Handle guest inquiries and resolve complaints professionally.
• Ensure supplies and stocks are sufficient for daily operations.
• Support daily restaurant operations to ensure smooth service and high guest satisfaction.
• Maintain an attractive and orderly appearance in the outlet.
• Ensure staff are informed on promotions and information.
• Contribute ideas to improve operational efficiency, customer service, and revenue generation.
• Ad-hoc duties as assigned by the Company.

Conhecimentos

Customer service

Communication

Teamwork

F&B experience

Fast-paced work

Descrição da oferta de emprego

CHARMING GARDEN (ASIA PACIFIC) PTE. LTD. is seeking a guest-focused team member to support daily restaurant operations and maintain a welcoming environment. You will handle inquiries, resolve issues, and ensure promotions are communicated effectively.

The role requires a friendly attitude, teamwork, and the ability to work weekends and public holidays in a fast-paced F&B setting. Join us to enhance guest satisfaction and revenue generation.