Guest Experience Lead

YAM'S KITCHEN PTE. LTD.; Singapore; On-site; SGD 27,000 - 38,000; Full time

Job summary

YAM'S KITCHEN PTE. LTD.

in Singapore is seeking a dedicated restaurant server to deliver attentive and professional service, manage guest interactions, and coordinate with kitchen staff for timely order delivery to create memorable dining experiences. You will act as the main liaison between guests and staff, respond to inquiries, maintain a welcoming atmosphere, and help foster guest loyalty through consistent hospitality and high-quality service.

Responsibilities

• Provide attentive and professional service to guests to exceed dining expectations
• Monitor and respond promptly to customer needs throughout their dining experience to ensure satisfaction
• Serve as the main liaison between guests and restaurant staff to address inquiries and requests efficiently
• Coordinate clear communication between dining area and kitchen staff to ensure timely and accurate order delivery
• Maintain a welcoming and positive atmosphere to enhance the overall dining environment
• Uphold the restaurant’s reputation by consistently delivering high-quality service and hospitality
• Foster guest loyalty by creating memorable dining experiences that encourage repeat visits

Job description

YAM'S KITCHEN PTE. LTD.

in Singapore is seeking a dedicated restaurant server to deliver attentive and professional service, manage guest interactions, and coordinate with kitchen staff for timely order delivery to create memorable dining experiences. You will act as the main liaison between guests and staff, respond to inquiries, maintain a welcoming atmosphere, and help foster guest loyalty through consistent hospitality and high-quality service.