Guest Experience Host - Warm Welcomes & Seamless Seating

Jigger & Pony Group; Singapore; On-site; SGD 25,000 - 36,000; Full time

Job summary

Jigger & Pony Group, a leading hospitality company in Singapore, seeks a dynamic Host to be the first contact for guests, setting the tone for a welcoming dining experience. In this role you will greet and seat guests, manage reservations and walk-ins, engage with diners, and help maintain an inviting reception and dining area in a fast-paced setting.

Ideal candidates have at least 1 year in hospitality, strong English, great organizational skills, and a positive, proactive attitude with a

Qualifications

• Minimum 1 year of experience in a similar role in hospitality.
• Ability to multitask and stay composed in a fast-paced environment.
• Passion for hospitality and creating memorable guest experiences.
• Strong organizational skills with keen attention to detail.
• Willingness to learn; training will be provided.
• Converse in good English and proficient in service language.
• Team player and friendly personality.
• Positive attitude, proactive and highly engaged.

Responsibilities

• Warm welcomes: greet and seat guests while ensuring a positive first impression.
• Reservation management: handle reservations and walk-ins efficiently.
• Guest engagement: provide attentive service after seating and respond to inquiries.
• Ambiance maintenance: ensure reception and dining areas are clean and inviting.
• Problem resolution: address and resolve guest concerns promptly and professionally.

Skills

Customer service

Multitasking

Communication

Attention to detail

Team player

Positive attitude

Job description

Jigger & Pony Group, a leading hospitality company in Singapore, seeks a dynamic Host to be the first contact for guests, setting the tone for a welcoming dining experience. In this role you will greet and seat guests, manage reservations and walk-ins, engage with diners, and help maintain an inviting reception and dining area in a fast-paced setting.

Ideal candidates have at least 1 year in hospitality, strong English, great organizational skills, and a positive, proactive attitude with a