Restaurant / Guest Experience Host – Leila Singapore

VARDI&CO. PTE. LTD.; Singapore; On-site; SGD 21,000 - 35,000; Full time

Benefits offered by this job

Salary package

Recruitment incentive

Training opportunities

Career development

Staff dining privileges

Job summary

VARDI&CO. PTE. LTD. is seeking a warm, polished Restaurant Host / Guest Experience Host at Leila Singapore to welcome guests and manage reservations. You will coordinate seating and ensure a memorable dining experience from arrival to departure.

Strong hospitality and communication skills are essential, with flexibility to work weekends and holidays as needed.

Qualifications

• Previous hospitality or customer service experience preferred.
• Well-groomed, professional appearance.
• Ability to interact with guests from diverse backgrounds.

Responsibilities

• Welcome and greet guests on arrival.
• Manage reservations, walk-ins, waiting lists and table allocation.
• Escort guests to tables and ensure smooth seating.
• Monitor table availability and coordinate with service team.
• Maintain accurate guest information.
• Communicate VIP guests and special requests to the team.
• Maintain a clean, welcoming reception and waiting area.
• Assist with guest experience initiatives and promotions.
• Recommend dining experiences or promotions when appropriate.
• Support restaurant team during peak periods.

Skills

Hospitality mindset

Excellent communication

Customer service

Multitasking

Job description

We are looking for a warm, polished and service-oriented Restaurant Host / Guest Experience Host to be the first point of contact for our guests.

You will be responsible for creating a welcoming first impression, managing guest arrivals and reservations, coordinating table seating, and ensuring a smooth and memorable guest experience throughout their visit.

Key Responsibilities

• Welcome and greet all guests warmly and professionally upon arrival.
• Manage reservations, walk-ins, waiting lists and table allocation.
• Escort guests to their tables and ensure a smooth seating experience.
• Monitor table availability and coordinate closely with the service team.
• Maintain accurate reservation and guest information.
• Identify and communicate VIP guests, special occasions and special requests to the relevant team members.
• Maintain a clean, organised and welcoming reception and waiting area.
• Coordinate with the restaurant and management teams to ensure smooth guest flow.
• Assist with guest experience initiatives and restaurant promotions.
• Recommend relevant dining experiences, menu highlights or promotions when appropriate.
• Support the restaurant team during peak periods and other operational needs.

Requirements

• Previous experience in hospitality, F&B, customer service or a similar guest-facing role is preferred.
• Well groomed ,Excellent communication and interpersonal skills.
• Warm, confident and professional personality.
• Comfortable interacting with guests from different backgrounds.
• Able to remain calm and organised in a fast-paced environment.
• Strong attention to detail and ability to multitask.
• Positive attitude and genuine passion for hospitality and guest service.
• Able to work shifts, weekends and public holidays.
• Candidates without direct hosting experience but with strong customer service experience are welcome to apply.

What We Offer

• Attractive salary package: S$1,900 – S$3,100 per month
• Eligible local full-time hires may receive up to S$3,000 recruitment/retention incentive
• Training and development opportunities.
• Career growth opportunities within the hospitality industry.
• Staff benefits and dining privileges.

Join us and be part of creating exceptional experiences for every guest from the moment they walk through our doors.

https://www.leilasingapore.com/