Guest Experience Host — F&B Service & Upselling

KATSU BY KYU DG PTE. LTD.; Singapore; On-site; SGD 22,320 - 31,248; Full time

Benefits offered by this job

Career progression

Premium Orchard location

Collaborative work environment

Diverse project exposure

Job summary

INITIA GROUP is seeking friendly hospitality staff to deliver warm food and beverage service at premium Orchard-area locations. You will assist the outlet in-charge to boost sales while ensuring exceptional customer satisfaction.

No experience is required, and candidates with Mandarin and English language skills will excel in this role. A positive, energetic attitude and strong guest interaction are essential for success.

Qualifications

• No experience required; fresh entry welcomed.
• Excellent communication in Mandarin and English preferred.
• Able to work independently with positive energy.

Responsibilities

• Greet guests warmly and provide friendly service.
• Be knowledgeable about menu and promote items where appropriate.
• Maintain smooth service and operate POS/ordering systems accurately.
• Escalate issues to supervisor promptly.

Skills

English & Mandarin

Customer service

POS familiarity

Upselling

Tools

POS system

Job description

INITIA GROUP is seeking friendly hospitality staff to deliver warm food and beverage service at premium Orchard-area locations. You will assist the outlet in-charge to boost sales while ensuring exceptional customer satisfaction.

No experience is required, and candidates with Mandarin and English language skills will excel in this role. A positive, energetic attitude and strong guest interaction are essential for success.