Guest Experience Host — Beach Club & Dining

TANJONG BEACH CLUB PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Benefits offered by this job

TLBG Partnership Programme

Medical & Insurance coverage

Employee dining discounts

Milestone celebrations

One month sabbatical

Job summary

Tanjong Beach Club Pte. Ltd. invites applications for a Guest Relations role at our premier seaside venue. You will be the first brand touchpoint, welcoming guests, handling reservations, and ensuring a seamless dining experience with personalized service and attentive follow-up.

Join a vibrant, young service team with stunning beach views and a defined career growth plan. We offer a supportive culture, the TLBG Partnership Programme, and comprehensive staff benefits to help you thrive.

Qualifications

• Ability to communicate clearly and warmly with guests.
• Strong desire to grow within the hospitality industry.
• Ready to work as part of a dynamic team.

Responsibilities

• Manage reservations via phone and email with attention to detail.
• Prevent overlapping bookings and ensure tables are ready for guests.
• Answer guest inquiries and requests with a friendly approach.
• Warmly welcome every guest entering the venue.
• Personalize guest experiences by noting occasions and table preferences.
• Assign seating as per seating plan and monitor guest needs.
• Seek guest feedback and relay it to the manager on duty.
• Maintain and update guest profile data for future visits.
• Engage with guests about menu changes, promotions and events.
• Perform other duties as assigned by the Manager.

Skills

Guest relations

Communication

Customer service

Empathy

Job description

Tanjong Beach Club Pte. Ltd. invites applications for a Guest Relations role at our premier seaside venue. You will be the first brand touchpoint, welcoming guests, handling reservations, and ensuring a seamless dining experience with personalized service and attentive follow-up.

Join a vibrant, young service team with stunning beach views and a defined career growth plan. We offer a supportive culture, the TLBG Partnership Programme, and comprehensive staff benefits to help you thrive.