Captain | Tanjong Beach Club

Lobehold; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

Medical and insurance coverage

Employee dining discounts

Monthly sales incentives

Sabbaticals for long-term employees

Job summary

Lobehold is seeking a dedicated individual to enhance the guest experience at Tanjong Beach Club in Singapore. This role is essential for ensuring guests leave happy and satisfied. Responsibilities include maintaining guest relationships and improving service standards.

Join a dynamic team and enjoy the beautiful views of Singapore’s beach, along with comprehensive benefits including incentives and a career growth plan.

Qualifications

• Ability to build and maintain relationships with guests.
• Strong product knowledge for effective up-selling.
• Proactivity in ensuring guest satisfaction.

Responsibilities

• Build and maintain guest relationships.
• Take orders and describe menu items.
• Serve food and drinks to guests.
• Ensure guest satisfaction through proactive service.
• Improve procedures and systems.

Skills

Relationship building

Proficient in menu description

Up-selling

Guest satisfaction

Proactive service

Job description

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought‑leading experiences.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in‑house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022 to 2025) and one of AON’s Best Employers (2017). Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to‑day service.

Responsibilities

• Building and maintaining relationships with guests
• Order taking & menu description
• Up‑selling products based on your extensive product knowledge
• Serving of food and drinks to guests
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever‑curious and always learning

Benefits

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long‑service individuals.

Take an inside look at our culture or find out more here.

Click on Apply or send your CV via Whatsapp to 80832942. Should your application progress to the next stage, we will be in contact to arrange an interview.