Beachfront Guest Experience Lead

Lobehold; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

Medical and insurance coverage

Employee dining discounts

Monthly sales incentives

Sabbaticals for long-term employees

Job summary

Lobehold is seeking a dedicated individual to enhance the guest experience at Tanjong Beach Club in Singapore. This role is essential for ensuring guests leave happy and satisfied. Responsibilities include maintaining guest relationships and improving service standards.

Join a dynamic team and enjoy the beautiful views of Singapore’s beach, along with comprehensive benefits including incentives and a career growth plan.

Qualifications

• Ability to build and maintain relationships with guests.
• Strong product knowledge for effective up-selling.
• Proactivity in ensuring guest satisfaction.

Responsibilities

• Build and maintain guest relationships.
• Take orders and describe menu items.
• Serve food and drinks to guests.
• Ensure guest satisfaction through proactive service.
• Improve procedures and systems.

Skills

Relationship building

Proficient in menu description

Up-selling

Guest satisfaction

Proactive service

Job description

Lobehold is seeking a dedicated individual to enhance the guest experience at Tanjong Beach Club in Singapore. This role is essential for ensuring guests leave happy and satisfied. Responsibilities include maintaining guest relationships and improving service standards.

Join a dynamic team and enjoy the beautiful views of Singapore’s beach, along with comprehensive benefits including incentives and a career growth plan.