Growth-Focused Customer Success & Proposals Manager

RAKUTEN ASIA PTE. LTD.; Singapore; On-site; SGD 18,000 - 26,000; Full time

Job summary

A leading market research firm is looking for a marketing professional to handle B2B account marketing and proposal coordination. The ideal candidate will have 2-5 years of experience in sales support or client success, along with strong written communication skills. You'll be responsible for executing targeted marketing plays, owning the RFQ process, and maintaining CRM hygiene. Proficiency in Excel and presentation tools is essential. This role is based in Malaysia.

Qualifications

• 2-5 years in B2B account marketing, sales support, RFQ/proposal coordination, or client success.
• Strong written communication and business copywriting skills.
• Proficient in Excel and presentation tools like PowerPoint.
• Excellent organizational skills and deadline discipline.

Responsibilities

• Plan and execute targeted marketing plays for look-alike accounts.
• Own the RFQ intake and response workflow for new prospects.
• Monitor procurement portals and submit bids.
• Keep CRM hygiene high and produce simple weekly dashboards.
• Prepare kickoff materials and coordinate a smooth handoff post-win.

Skills

B2B account marketing

Sales support

Proposal coordination

Client success

Written communication

Business copywriting

Proficient in Excel

Presentation tools

Organizational skills

Job description

A leading market research firm is looking for a marketing professional to handle B2B account marketing and proposal coordination. The ideal candidate will have 2-5 years of experience in sales support or client success, along with strong written communication skills. You'll be responsible for executing targeted marketing plays, owning the RFQ process, and maintaining CRM hygiene. Proficiency in Excel and presentation tools is essential. This role is based in Malaysia.