Group Insurance Accounts Leader

Great Eastern Sun; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Great Eastern in Singapore is seeking a senior leader to head a team of Account Managers within the Group Insurance business. You will oversee portfolio management, renewal retention, client servicing, and intermediary engagement to drive growth and profitability while upholding service standards and governance.

You will coach and develop the team, manage escalations, coordinate with Underwriting, Claims, Operations, and Finance, and lead strategic initiatives to improve customer experience and

Qualifications

• Degree or relevant industry qualifications.
• 5–8 years of experience in Group Insurance, Employee Benefits, or Account Management.
• Strong stakeholder management, influencing, and relationship-building skills.
• Customer-focused, adaptable, and results-driven.
• Ability to lead and mentor teams in a fast-paced environment.

Responsibilities

• Lead, coach, and develop a team of Account Managers to achieve targets and profitability.
• Provide technical guidance on Group Insurance products, renewal strategy, and account management practices.
• Mentor colleagues and support their professional development.
• Oversee portfolio management to ensure service standards and business objectives.
• Serve as escalation point for complex client, intermediary, and operational issues.
• Drive process improvements and collaborate with cross-functional teams.

Job description

Great Eastern in Singapore is seeking a senior leader to head a team of Account Managers within the Group Insurance business. You will oversee portfolio management, renewal retention, client servicing, and intermediary engagement to drive growth and profitability while upholding service standards and governance.

You will coach and develop the team, manage escalations, coordinate with Underwriting, Claims, Operations, and Finance, and lead strategic initiatives to improve customer experience and