Government Claims Specialist – Detail-Oriented Admin

OAKTREE CONSULTING; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

OAKTREE CONSULTING in Singapore is seeking a Claims Processing Assistant to handle the end-to-end processing of claim applications and disbursement checks. You will manage exception handling and refunds, while attending to escalated inquiries and compiling data for regular reporting.

The role requires a Diploma with 1–2 years of related experience, strong interpersonal and written skills, and high attention to detail. Proficiency in MS Office, especially Excel, is essential.

Qualifications

• Diploma holder required.
• 1–2 years in processing claims, disbursement or refunds preferred.
• Good interpersonal and written/oral communication skills.
• Must uphold strong code of work ethics and confidentiality.

Responsibilities

• Process claim applications.
• Check for disbursement.
• Handle exceptions and refunds.
• Attend to escalated enquiries on claims.
• Collate data for regular reporting.
• Provide administrative support.
• Undertake additional tasks as assigned.

Skills

Interpersonal skills

Communication skills

Attention to detail

Working under pressure

Ethical conduct

Education

Diploma

Tools

Microsoft Excel

Microsoft Office

Job description

OAKTREE CONSULTING in Singapore is seeking a Claims Processing Assistant to handle the end-to-end processing of claim applications and disbursement checks. You will manage exception handling and refunds, while attending to escalated inquiries and compiling data for regular reporting.

The role requires a Diploma with 1–2 years of related experience, strong interpersonal and written skills, and high attention to detail. Proficiency in MS Office, especially Excel, is essential.