Global VCC Operations Manager

Ant Group; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Ant Group in Singapore seeks an End-to-End Operations Manager for VCC lifecycle management, data-driven optimization, and risk/compliance assurance. You will own daily operations, monitor metrics, and drive process improvements to meet travel and cross-border payment needs.

Collaborating with product, engineering, and sales, you will implement automation via ERP integrations, tighten security and AML controls, and optimize merchant rules to boost efficiency and reliability.

Qualifications

• Bachelor's degree or above, preferred in International Trade, Tourism, Finance, E‑Commerce or related fields.
• 3–5 years of operational experience in travel, cross-border payments, or VCC-related operations.
• Fundamental data analysis capabilities.

Responsibilities

• Oversee VCC lifecycle management and daily operations across activation, limits, and lifecycle events.
• Monitor key metrics and generate regular reports to identify pain points and growth opportunities.
• Review and optimize processes; drive ERP integration for automated reconciliation.
• Optimize travel scenario rules to improve capital efficiency and order conversion.
• Collaborate across sales, product, and engineering to enhance the VCC management system.

Skills

Data analysis

Communication & coordination

Risk awareness

Cross-functional collaboration

Problem solving under pressure

Education

Bachelor's degree or above

Tools

GDS systems

ERP systems

Job description

Ant Group in Singapore seeks an End-to-End Operations Manager for VCC lifecycle management, data-driven optimization, and risk/compliance assurance. You will own daily operations, monitor metrics, and drive process improvements to meet travel and cross-border payment needs.

Collaborating with product, engineering, and sales, you will implement automation via ERP integrations, tighten security and AML controls, and optimize merchant rules to boost efficiency and reliability.