Global Supply Chain Excellence & Systems Lead

Ficofi Partners Holding; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Ficofi Partners Holding is seeking an Operations Excellence & Systems Manager to optimize end-to-end physical flows and rebuild processes and ERP usage for smarter, cost-efficient logistics. You will own key supply chain projects, implement WMS and ERP enhancements, and drive AI/automation across transport, warehousing, and data reporting to deliver measurable improvements.

Lead cross-functional initiatives, mentor teams, and ensure systems integration aligns with business goals in a dynamic

Qualifications

• 5 to 8 years in supply chain, logistics or operations, incl. 2 years in international shipments or warehousing.
• Hands-on WMS experience: run, configure or roll out a WMS and understand flows.
• At least one full ERP implementation (Business Central, Dynamics, SAP, NetSuite or Odoo).
• Proven process work: mapped, redesigned and measured with before/after results.
• Data fluency: advanced Excel; comfortable with Power BI.
• Uses AI and automation tools (Copilot, Claude, Power Automate).
• Fluent in English for vendor and team engagement.

Responsibilities

• Run international shipments end to end, including quotation, carrier selection, booking, docs, delivery and ERP close-out.
• Know each warehouse flow, set standardized processes, and support on-site when needed.
• Act as second-level IT support and support rollout of identifiers and mobile tools.
• Design cycle-counting methods and track stock accuracy across the network.
• Set freight cost controls: verify invoices against quotes/POs and post costs correctly.
• Manage the carrier panel, RFQ processes and conduct regional performance reviews.
• Open and qualify new lanes (US first; Europe-Asia transfers) and onboard partners.
• Cover critical/non-standard flows and back up teams during peaks or absences.
• Back up transport, logistics and warehouse teams during peak periods.

Skills

Supply chain experience

WMS experience

ERP implementation

Process redesign

Data analytics

AI/automation tools

English fluency

Tools

WMS

ERP systems

Power BI

Job description

Ficofi Partners Holding is seeking an Operations Excellence & Systems Manager to optimize end-to-end physical flows and rebuild processes and ERP usage for smarter, cost-efficient logistics. You will own key supply chain projects, implement WMS and ERP enhancements, and drive AI/automation across transport, warehousing, and data reporting to deliver measurable improvements.

Lead cross-functional initiatives, mentor teams, and ensure systems integration aligns with business goals in a dynamic