Global Risk & Fraud Control Lead

Trip.Com Travel Singapore Pte. Ltd.; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangement

Global career opportunities

Internal transfer programs

Learning opportunities

Job summary

Trip.com Group is seeking a senior fraud/risk professional to act as the key risk control partner across business units, owning KPIs and driving mitigation plans. You’ll collaborate with Product, Operations, Legal, and Compliance to prioritize risk use cases and improve controls while balancing revenue and customer experience.

With 6+ years in related roles, you’ll monitor fraud trends, optimize tooling, and guide strategic risk initiatives in a fast-paced, global travel tech environment.

Qualifications

• 6+ years in fraud/risk, payments, e-commerce, or related roles.
• Proven collaboration with Product, Operations, or other business functions.
• Strong analytical skills with data visualization using SQL/BI tools.
• Knowledge of online fraud, chargebacks, and risk controls; experience with fraud tools is a plus.
• Excellent stakeholder management and clear business communication.
• Experience in fintech, travel, or digital marketplaces preferred; familiarity with Accertify/Riskified/LexisNexis is a plus.

Responsibilities

• Act as key risk control partner for assigned business units.
• Own risk KPIs across teams and translate data into insights.
• Lead regular business reviews to identify risks and improvement opportunities.
• Collaborate with Fraud Operations, Product, Data/Analytics, Legal, and Compliance.
• Inform fraud tooling and product roadmaps balancing risk, revenue, and customer experience.
• Monitor regional fraud trends and market-specific risk strategies.
• Lead cyber-fraud incidents identification and containment; ensure scalable platforms.

Skills

Fraud/risk domain expertise

Stakeholder management

Analytical thinking

Communication skills

Tools

SQL

BI dashboards

Python/R

Accertify

Riskified

Job description

Trip.com Group is seeking a senior fraud/risk professional to act as the key risk control partner across business units, owning KPIs and driving mitigation plans. You’ll collaborate with Product, Operations, Legal, and Compliance to prioritize risk use cases and improve controls while balancing revenue and customer experience.

With 6+ years in related roles, you’ll monitor fraud trends, optimize tooling, and guide strategic risk initiatives in a fast-paced, global travel tech environment.