Global QA Executive — Logistics & Compliance

DIMERCO EXPRESS SINGAPORE PTE LTD; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Dimerco Express Group is seeking a Quality Assurance professional to ensure operations align with SOPs and regulatory standards. You will lead QA activities, support customer audits, and manage documentation across warehousing and freight processes.

The role requires 1–2 years in freight forwarding, proficiency in MS Excel, and strong problem-solving and communication skills to coordinate between customers and internal teams.

Qualifications

• Diploma or degree in Logistics or Supply Chain.
• 1–2 years freight forwarding experience; air/ocean freight preferred.
• Proficient with MS Excel and MS Office applications.
• Strong learning agility, accountability, and communication.

Responsibilities

• Ensure operations follow quality standards, company SOPs, and regulatory requirements.
• Lead, manage and maintain internal QA activities across DIMSIN for compliance.
• Support and maintain external customer audits and audits on warehouse, import/export.
• Handle claims and quality-related programmes.
• Use 8D and RCA to resolve issues and implement preventive measures.
• Maintain SOPs, process documentation, and KPI reports.
• Act as a contact between customers, internal teams, and external partners.
• Coordinate projects, assist IT with system enhancements, provide training.
• Perform other duties assigned by Management.

Skills

QA & Compliance

Audit Coordination

Documentation

Problem Solving

Education

Diploma/Degree in Logistics/Supply Chain

Tools

MS Excel

MS Office

Job description

Dimerco Express Group is seeking a Quality Assurance professional to ensure operations align with SOPs and regulatory standards. You will lead QA activities, support customer audits, and manage documentation across warehousing and freight processes.

The role requires 1–2 years in freight forwarding, proficiency in MS Excel, and strong problem-solving and communication skills to coordinate between customers and internal teams.