Global Payments Operations Associate

BetterPaymentNetwork; Singapore; On-site; SGD 42,000 - 70,000; Full time

Benefits offered by this job

Growth opportunities

Web3 exposure

Collaborative environment

Job summary

Better Payment Network (BPN) is looking for a Payment Operations Associate in Singapore to support onboarding, transaction processing, and ongoing client account support. You’ll collaborate with Compliance, Finance, and Tech to ensure payments run accurately, on time, and within control frameworks.

The role suits someone with banking or FI middle-office grounding who wants to advance within payments and digital assets.

Qualifications

• 1–2 years of experience in banking or financial institution middle office or operations.
• Hands-on exposure to end-to-end operational processes, including due diligence and onboarding preparation.
• Experience managing payment operations and transaction processing.
• Strong attention to detail and comfort with high volumes and time-sensitive work.
• Clear written and verbal communication, and able to work with both internal teams and external clients.
• Experience with data analytics tools and a strong analytical mindset would be a plus.

Responsibilities

• Onboarding and Due Diligence: Prepare onboarding packs for new clients and counterparties, coordinate with Compliance on KYB/KYC and due diligence reviews.
• Payment Operations and Transaction Processing: Handle daily payment processing end-to-end, investigate and resolve payment breaks and discrepancies.
• Operational Control and Process Improvement: Maintain procedures, checklists, and records; suggest improvements with Product and Tech.
• Client and Account Support: Act as operational contact for clients on requests and service issues; update client details and configurations.

Skills

Attention to detail

Analytical mindset

Clear written and verbal communication

Time management under high volumes

Tools

Data analytics tools

Job description

Better Payment Network (BPN) is looking for a Payment Operations Associate in Singapore to support onboarding, transaction processing, and ongoing client account support. You’ll collaborate with Compliance, Finance, and Tech to ensure payments run accurately, on time, and within control frameworks.

The role suits someone with banking or FI middle-office grounding who wants to advance within payments and digital assets.