Global Fraud Risk & Payments Operations Lead

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 78,000 - 120,000; Full time

Job summary

ByteDance Singapore is seeking a Global Payments Risk Specialist to own end-to-end risk control across TikTok Shop, TikTok LIVE, monetization and ads. You will shape strategies, implement algorithms, and drive operations to safeguard cross-border payments for hundreds of millions of users from Singapore and beyond.

The role requires strong English, fintech or ecommerce risk experience, and a proactive, data-driven approach.

Qualifications

• Bachelor's degree or above; 3+ years Fintech/E-commerce/payments experience.
• Proficient in English (oral and written) for cross-regional collaboration.
• Strong data-driven problem solving; able to query data with SQL or dashboards.

Responsibilities

• Own risk-operations workflows across payment scenarios (customer complaints, appeals, disputes).
• Collaborate with Risk Strategy, Product, Engineering, Customer Service, and external partners to resolve bottlenecks.
• Design and roll out processes to support business expansion and new payment products.
• Act as ops lead for an assigned domain; onsite 5-day work arrangement.

Skills

Risk management

English communication

Data analytics

SQL

Education

Bachelor's degree

Tools

Dashboard tools

Job description

ByteDance Singapore is seeking a Global Payments Risk Specialist to own end-to-end risk control across TikTok Shop, TikTok LIVE, monetization and ads. You will shape strategies, implement algorithms, and drive operations to safeguard cross-border payments for hundreds of millions of users from Singapore and beyond.

The role requires strong English, fintech or ecommerce risk experience, and a proactive, data-driven approach.