Payment Risk Strategy Expert - Global Payment

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ByteDance, founded in 2012, operates platforms like TikTok, Lemon8, CapCut and Pico. This role focuses on fraud risk management within ByteDance’s Global Payment team, contributing to the design and execution of fraud programs and investigations to protect user transactions across ByteDance platforms.

The candidate will work with cross-functional teams to monitor risk, stay updated on card scheme rules, and drive initiatives to strengthen payment security and reliability.

Qualifications

• Bachelor's degree in CS/IT or related discipline.
• Strong programming and data querying languages (SQL, Python).
• Minimum 3+ years of experience in fraud management and strategy.

Responsibilities

• Contribute to the design of fraud programs and projects aligned to roadmap and risk appetite, especially for stolen card and account taken over related domains.
• Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross functional teams considering risk versus customer impact.
• Analyse cardholder disputed transactions as per card scheme regulations, and provide subject matter expert in payments risk.
• Implement on-going tracking and monitoring of the performance of decision systems and models and produce clear visualizations, dashboards and reports with support from risk analytics team.
• Keep current on card scheme rules and regulations, and optimize accordingly.
• Support the risk team with various initiatives and ad hoc projects as required.
• Work individually and with peers to help achieve the overall goals of the risk team.

Skills

SQL

Python

Fraud management

Payments risk

Data analysis

Education

Bachelor's degree in Computer Science, Information Technology or related discipline

Job description

Responsibilities

Team Introduction The Global Payment team of ByteDance provides payment solutions

• including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities

• Contribute to the design of fraud programs and projects in line with defined roadmap and risk appetite, especially for stolen card and accont taken over related domains
• Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross functional teams taking into consideration risk versus customer impact
• Analyse cardholder disputed transactions as per card scheme regulation, and provide subject matter expertise in payments risk
• Implement on-going tracking and monitoring of the performance of decision systems and models and produce clear, understandable visualizations, dashboards and reports with support from the risk analytics team.
• Keep current on card scheme rules and regulations, and optimize accordingly
• Support the risk team with various initiatives and ad hoc projects as required
• Work individually and with peers to help achieve the overall goals of the risk team

Qualifications

Minimum Qualifications:

• Bachelor's or higher degree in Computer Science, Information Technology or related discipline
• Strong programming and data querying languages such as SQL and Python, with a strong ability to manipulate
• Mandatory to have at least 3+ years of experience in fraud management and strategy.

Strong knowledge of the payments industry and prior experience in fraud rule writing is mandatory

• Prior experience in e-commerce payment risk control experience is required
• Results oriented, ability to work in a fast-paced environment with strong prioritization and ownership, strong communicator with the ability to interact with stakeholders of all levels, including working closely with cross-functional teams
• Aptitude to identify new ways to approach risk management and to think creatively

Preferred Qualifications:

• Fraud risk related algorithms or modeling experience
• End to end risk strategy framework related experience

Job Information

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.