Global Enterprise Account Manager - Flexible Work

telesource executive search pte. ltd.; Singapore; On-site; SGD 100,000 - 180,000; Full time

Benefits offered by this job

Performance-related pay

Learning programs access

Global presence

Job summary

Telstra is seeking an Account Manager to nurture client relationships and partner with Telstra to unlock business and technology opportunities. You will leverage deep product knowledge and relationship skills to deliver high-value, profitable solutions and contribute to Telstra’s growth.

The role emphasizes strategic account management, cross-functional collaboration, and leadership to drive revenue across international sales and services.

Qualifications

• Degree with 12-15 years of sales experience.
• Proven experience in account management, sales, or business development, preferably in a global context.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work collaboratively in a cross-functional team environment.
• Strong analytical and problem-solving abilities.
• Sales-driven mindset with a strong focus on achieving targets and driving revenue growth.
• Possess strong leadership skills to guide and influence teams and clients effectively. Extensive experience in Telco direct sales selling to Enterprise customers
• In depth knowledge and skills in selling Telecommunications connectivity to enterprise customers (IP VPN, SDWAN, MPLS, DIA)
• Fluency in Mandarin is good to have for this role to ensure effective communication with Mandarin-speaking clients.

Responsibilities

• Establish, grow and maintain strategic customer relationships through deep knowledge of their business and Telstra’s services/products that deliver exceptional customer experiences, contribute to high NPS and drive profitability.
• Contribute to or lead the development of customer contact/engagement plans that nurture and grow existing customer relationships in order to retain and grow core telecommunications and/or emerging technology revenue for assigned portfolios.
• Apply professional expertise and knowledge of Telstra’s capabilities, market insights, and a deep understanding of the customer’s business strategy to effectively influence and partner with customers to identify new business opportunities.
• Leverage strong interpersonal and negotiation skills to drive commercial, business and technical discussions with customers that present a compelling case for solutions, including articulation of business (Connectivity, colocation, digital infrastructures & security,) benefits to C-Suite executives and key stakeholders.
• Authentically engage and collaborate with stakeholders across Telstra (e.g. Business Development Managers, Solution Specialists, Functional Specialists) to identify, qualify and drive portfolio growth opportunities, seeking support, direction and insights in customer solutions in order to achieve revenue and profitability targets.
• Lead customer initiatives or components of initiatives (e.g. business advisory consulting, workshop facilitation, strategic planning sessions) that drive strategic business opportunities to Telstra and that have a significant degree of impact on portfolio retention and growth.
• Identify and act to address aged debtor risks within delegated customer portfolios, collaborating with relevant areas of the business to manage and resolve issues.

Skills

Sales experience

Account management

Negotiation

Cross-functional teamwork

Leadership

Enterprise sales

Education

Degree (any field)

Job description

Telstra is seeking an Account Manager to nurture client relationships and partner with Telstra to unlock business and technology opportunities. You will leverage deep product knowledge and relationship skills to deliver high-value, profitable solutions and contribute to Telstra’s growth.

The role emphasizes strategic account management, cross-functional collaboration, and leadership to drive revenue across international sales and services.