Global CRM Growth Lead

Dyson Institute; Singapore; Sur place; SGD 90 000 - 150 000; Plein temps

Résumé du poste

Dyson Institute is seeking a Global CRM Manager to lead campaigns across email, app notifications, WhatsApp, and SMS, driving acquisition, growth and engagement. You will own campaign design, planning, build, launch and optimization while maintaining global CRM calendars and automated journeys.

You will mentor local CRM teams, roll out new channels, monitor trends, ensure compliance, and foster a culture of experimentation with data-driven decision making.

Qualifications

• 4+ years in a CRM or Marketing Growth role in a fast-paced e-commerce environment.
• Experience working in international markets with multi-market coordination.
• Strong in audience segmentation and personalization.
• Proficient with analytics platforms and data-driven decision making.

Responsabilités

• Design, plan, build, launch, and optimize CRM campaigns across email, app, WhatsApp, and SMS.
• Maintain global CRM calendar and automated journeys for daily triggers.
• Train and support local CRM managers across markets and channels.
• Roll out new features, monitor trends, ensure compliance, and drive efficiency through experimentation.

Connaissances

CRM management

Multichannel campaigns

Audience segmentation

Data-driven decision making

A/B testing

Project management

Cross-functional collaboration

Fluent English

Outils

Salesforce Marketing Cloud

Google Analytics

Adobe Analytics

HTML/CSS

SQL

AMPscript

Description du poste

Dyson Institute is seeking a Global CRM Manager to lead campaigns across email, app notifications, WhatsApp, and SMS, driving acquisition, growth and engagement. You will own campaign design, planning, build, launch and optimization while maintaining global CRM calendars and automated journeys.

You will mentor local CRM teams, roll out new channels, monitor trends, ensure compliance, and foster a culture of experimentation with data-driven decision making.