Global Client Services Project Manager

Guidepoint; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Group medical insurance

Dental benefits

Casual, multicultural environment

Central office location

Job summary

Guidepoint is seeking a Project Manager for the Client Service team to manage key client accounts and ensure high-quality service delivery. You will coordinate with experts, SMEs, and Associates to fulfill research requests across industries and markets.

You will drive client onboarding, align on workflows, and collaborate with Business Development to maximize Guidepoint usage. A strong English background, solid project management skills, and a proactive, growth-focused mindset are essential.

Qualifications

• Bachelor’s degree required.
• Fluency in English.
• Ability to speak a second Asian language (Mandarin/Korean/Japanese/Vietnamese/Thai) is a plus.
• 4–5 years of experience in consulting/strategic analysis, HR search, account and service management, equity research, or market research.

Responsibilities

• Serve as the main point of contact for day-to-day client relationship and service delivery.
• Fulfill client requests across sectors using the Experts database and project management resources.
• Coordinate with Vertical Manager/Subject Matter Expert to scope projects and identify capable companies/functions.
• Lead a team of Associates to deliver research and due diligence requests.
• Conduct weekly client account reviews to ensure performance.
• Collaborate with Business Development to optimize client usage of Guidepoint services.
• Participate in client onboarding calls and define client preferences.

Skills

Project management

Client relationship

Communication

Research

Time management

Team coordination

Education

Bachelor's degree

Tools

Project management tool

Job description

Guidepoint is seeking a Project Manager for the Client Service team to manage key client accounts and ensure high-quality service delivery. You will coordinate with experts, SMEs, and Associates to fulfill research requests across industries and markets.

You will drive client onboarding, align on workflows, and collaborate with Business Development to maximize Guidepoint usage. A strong English background, solid project management skills, and a proactive, growth-focused mindset are essential.