Global Asset Management - Client Services Manager

HSBC; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

HSBC is seeking a Manager, Client Services - Global Asset Management to serve as the primary servicing contact for institutional clients, handling queries end-to-end and delivering proactive updates.

The role requires min 5 years in asset management client servicing, with expertise in onboarding, KYC/AML, client reporting and governance controls. Strong communication, Excel/PowerPoint and CRM skills are essential for success.

Qualifications

• Min 5 years of client servicing experience in Asset Management.
• Experience supporting institutional clients and/or institutional distribution.
• Strong communication and organisational skills; attention to detail.

Responsibilities

• Serve as the primary servicing contact for assigned institutional clients, managing client queries and requests end-to-end.
• Provide proactive updates, manage issues through to resolution and escape risks appropriately.
• Prepare for and attend/host quarterly review calls (QBRs): agenda, materials, minutes and follow-ups.

Skills

Client servicing

KYC/AML

Client reporting

RFP/RFI

Stakeholder mgmt

Excel

PowerPoint

Dynamics CRM

Tools

Microsoft Dynamics CRM

PowerPoint

Job description

HSBC is seeking a Manager, Client Services - Global Asset Management to serve as the primary servicing contact for institutional clients, handling queries end-to-end and delivering proactive updates.

The role requires min 5 years in asset management client servicing, with expertise in onboarding, KYC/AML, client reporting and governance controls. Strong communication, Excel/PowerPoint and CRM skills are essential for success.