General Manager

innova trading & services pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

innova trading & services pte. ltd. is seeking a results-driven operations leader in Singapore to oversee warehousing and logistics. You will lead the team to achieve KPIs, monitor P&L, and implement cost-reduction initiatives while maintaining service standards.

Responsibilities include defining roles, coaching staff, ensuring safety, and driving continuous process improvements to meet customer expectations.

Qualifications

• Leadership and supervisory skills
• Strong analytical ability with P&L awareness
• Cost reduction and revenue improvement mindset
• Process improvement and Lean thinking
• Team development and coaching
• Compliance with policies and laws

Responsibilities

• Lead and manage the operations to achieve key performance index and required service standards.
• Monitor and analyse P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Define roles and responsibilities, plan for department’s future needs and operations; counsel employees on performance.
• Collaborate with customers and staff to assure operational effectiveness.
• Adhere to policies and procedures and maximize the flow of all incoming and outgoing material.
• Supervise and develop staff and carry out supervisory responsibilities according to company policies and laws.
• Manage quality system and continuous process improvement within the facility.
• Drive lean warehousing system and productivity improvements.
• Ensure safe work environment for all employees and communicate company policies.

Job description

• Lead and manage the operations to achieve key performance index and the required service standards
• Monitor and analyse P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with customer and staff to assure operational effectiveness,
• Adhere to polices and procedures and maximize the flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities according to company policies and laws
• Manages quality system and continuous process improvement within the facility
• Process development and continuous improvement and managing productivity.
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Reviews performance expectations with leadership team regularly
• Providing expectations, performance planning, feedback to team
• Responsible for the training & development and discussions with staff.