GENERAL MANAGER

51 EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 150,000 - 190,000; Full time

Job summary

51 Employment Agency Pte. Ltd. is seeking a strategic Operations Leader to guide restaurant operations and growth across the group. You will motivate senior teams, implement robust processes, and ensure service quality aligns with the company’s standards.

Reporting to the Group CEO, you will drive KPI-based performance, plan expansion efforts, and manage timelines and budgets. Weekend and public holiday work are expected as part of this leadership role.

Responsibilities

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives.
• Oversee and ensure smooth running of all aspects of restaurant operations.
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard.
• Work closely with the Group CEO to develop and accomplish goals and strategic plans.
• Set KPIs & strategize on expansion and operational improvement plans.
• Able to work on weekend and public holiday.

Job description

• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via JV / M&A / partnership
• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organisation that mirrors the adopted mission and core values of the company
• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan\
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally
• Prior experience / involvement in restaurant openings or menu development in China
• Able to work on weekend and public holiday