General Manager

WORKPASS PTE. LTD.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

WORKPASS PTE. LTD. in Singapore seeks an experienced General Manager to lead operations and drive commercial growth across Singapore and the Southeast Asia region. You will shape business strategies, manage budgets and KPIs, and lead cross-functional teams to achieve organisational goals.

The role requires a minimum of 10 years in senior management with strong leadership, financial acumen, and stakeholder management. Regional experience is a plus.

Qualifications

• Minimum 10 years of senior management experience.
• Experience in business development, commercial strategy, operations management and leadership.
• Strong leadership, financial management, negotiation and stakeholder management.
• Excellent communication and interpersonal skills.
• Experience managing regional operations is advantageous.

Responsibilities

• Develop and implement business strategies to support growth and organisational objectives.
• Lead business development initiatives and identify new market opportunities.
• Build and maintain relationships with customers, partners and stakeholders.
• Oversee day-to-day operations to ensure efficiency and service excellence.
• Manage budgets, financial performance, forecasts and KPIs.
• Recruit, lead, mentor and develop high-performing teams.
• Drive continuous process improvements and customer satisfaction.
• Collaborate with regional and global management to execute strategies.

Skills

Leadership

Financial management

Negotiation

Stakeholder management

Communication skills

Interpersonal skills

Regional operations

Education

Bachelor's degree or higher in Business Administration, Management, Marketing, Finance or related discipline

Job description

Job Description

We are seeking an experienced General Manager to lead our business operations and commercial growth in Singapore and the Southeast Asia region. The successful candidate will be responsible for developing business strategies, driving business growth, overseeing operational performance, and leading cross‑functional teams to achieve organisational objectives.

Key Responsibilities

• Develop and implement business strategies to support company growth and achieve organisational objectives.
• Lead business development initiatives and identify new market opportunities.
• Build and maintain strong relationships with customers, business partners, and key stakeholders.
• Oversee day‑to‑day business operations to ensure operational efficiency and service excellence.
• Manage budgets, financial performance, business forecasts, and key performance indicators (KPIs).
• Recruit, lead, mentor, and develop high‑performing teams.
• Drive continuous process improvements and enhance customer satisfaction.
• Collaborate with regional and global management to execute business strategies and achieve organisational goals.

Requirements

• Bachelor's Degree or higher in Business Administration, Management, Marketing, Finance, or a related discipline.
• Minimum 10 years of senior management experience.
• Proven experience in business development, commercial strategy, operations management, and organisational leadership.
• Strong leadership, financial management, negotiation, and stakeholder management skills.
• Excellent communication and interpersonal skills.
• Experience managing regional business operations will be an advantage.