GENERAL MANAGER

VIBE CLUB PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

VIBE CLUB PTE. LTD. in Singapore is seeking an experienced Operations Manager to oversee the company’s daily operations, manage staff, and drive efficiency and profitability.

You will report to senior management and supervise lower-level managers to ensure departmental goals are met. Responsibilities include budgeting, implementing marketing strategies, reporting progress to executives, maintaining confidentiality, and coordinating cross-functional teams to deliver high-quality service to guests

Qualifications

• Experience leading operations in a mid-to-large organization.
• Ability to plan and monitor budgets and marketing plans.
• Strong communication and team leadership capabilities.

Responsibilities

• Lead and manage staff to achieve operational goals and enhance team performance
• Oversee budget planning and control to optimize financial outcomes
• Develop and implement marketing strategies to drive business growth
• Report operational progress and challenges to higher-level managers or executives
• Supervise and support lower-level managers to ensure effective departmental functioning
• Communicate clearly and professionally in both verbal and written forms with employees and guests
• Listen actively to employee and guest concerns, clarify issues, and provide appropriate responses
• Prioritize and multitask departmental functions to meet deadlines efficiently
• Handle problems proactively by anticipating, preventing, identifying, and resolving issues
• Analyze complex information and data from various sources to support decision-making and meet objectives
• Maintain confidentiality of sensitive information at all times
• Demonstrate a warm, friendly, courteous, and service-oriented demeanor in all interactions
• Perform additional duties as assigned by management

Skills

Staff management

Budgeting

Marketing strategy

Reporting

Team leadership

Communication

Job description

Improve efficiency and increase profits by managing overall operations of a company or division, including staff management, budget oversight, and marketing strategy implementation. Report to senior management and supervise lower-level managers.

Responsibilities

• Lead and manage staff to achieve operational goals and enhance team performance
• Oversee budget planning and control to optimize financial outcomes
• Develop and implement marketing strategies to drive business growth
• Report operational progress and challenges to higher-level managers or executives
• Supervise and support lower-level managers to ensure effective departmental functioning
• Communicate clearly and professionally in both verbal and written forms with employees and guests
• Listen actively to employee and guest concerns, clarify issues, and provide appropriate responses
• Prioritize and multitask departmental functions to meet deadlines efficiently
• Handle problems proactively by anticipating, preventing, identifying, and resolving issues
• Analyze complex information and data from various sources to support decision-making and meet objectives
• Maintain confidentiality of sensitive information at all times
• Demonstrate a warm, friendly, courteous, and service-oriented demeanor in all interactions
• Perform additional duties as assigned by management