General Insurance Product Analyst - Ops & Data

SG ALLIANCE PTE. LTD.; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

SG ALLIANCE PTE. LTD. is seeking an Analyst, Product (General Insurance) to manage policy lodgements, renewals, endorsements, cancellations and claims, ensuring smooth operations and accurate data management.

You will support process improvements, product comparisons and follow-ups on outstanding premiums. The role involves coordinating with insurers, representatives and internal teams to ensure efficient servicing and timely reporting.

Qualifications

• Diploma or degree in any discipline or equivalent.
• Fresh graduates are welcome; prior insurance/financial services experience is a plus.
• Insurance certifications (BCP, ComGI, PGI) would be advantageous.
• Ability to multitask and prioritise responsibilities in a fast-paced environment.
• Strong analytical, problem-solving, communication and time management skills.
• Excellent interpersonal skills to engage with stakeholders at all levels.

Responsibilities

• Manage General Insurance operations including policy administration and customer service.
• Handle policy renewals, endorsements, cancellations, and claims efficiently.
• Maintain accurate documentation and reporting for compliance and tracking.
• Identify inefficiencies and support workflow improvements and automation.
• Coordinate with insurers, representatives, and internal teams for smooth processes.
• Ensure data accuracy and timely updates in the CRM and resource library.
• Assist with GI portal operations and training for the Product Team.

Skills

Multitasking

Prioritization

Analytical thinking

Communication skills

Time management

Microsoft Excel

Education

Diploma or Degree in any discipline

Tools

Microsoft Excel

Job description

SG ALLIANCE PTE. LTD. is seeking an Analyst, Product (General Insurance) to manage policy lodgements, renewals, endorsements, cancellations and claims, ensuring smooth operations and accurate data management.

You will support process improvements, product comparisons and follow-ups on outstanding premiums. The role involves coordinating with insurers, representatives and internal teams to ensure efficient servicing and timely reporting.